We have implemented your customer requests. From 17.06.2021 there are again some new features in the web portal, which improve the user experience.
With the “Activity” analysis tool, you can see at a glance when your machine was actively used in the selected period. The analysis can be applied to a device, a specific group or to your entire fleet.
The diagram now shows you exactly at which times your vehicles have moved.
You want to use the data for your accounting?
No problem, just download it as a CSV file in Excel and save it for your records.
From now on you can display your tracks for all devices in a certain time period under “Tracking and Geozone”.
If you limit the selection to your groups, you can also filter.
All our CERES users have received a mail with the news and more detailed explanations.
Do you have any suggestions for improvement? Write us a mail with your ideas.
Beratung und Support
Du benötigst Hilfe oder eine Beratung?
Unser Kundenservice hilft Dir in den Geschäftszeiten von
Montag bis Freitag von 8 - 12 Uhr und 13 - 16 Uhr
unter +49 (0) 93 33 90 41 300
oder sende uns eine E-Mail an info[at]ceresprotect.de
und bei Supportanfragen zu Deinem Gerät an
support[at]ceresprotect.de
Reparaturservice
Die CERES Protect Box ist spritzwassergeschützt und für den Einsatz in einem rauen Umfeld konzipiert.
Falls außerhalb der Garantiezeit mal was passiert, hast Du die Möglichkeit Deine Box bei uns kostengünstig in unserer professionellen Reparaturwerkstatt reparieren zu lassen.
Dazu schick uns eine Anfrage per E-Mail an support[at]ceresprotect.de - Betreff: CERES Protect Box | Reparaturservice.
Herstellergarantie
Bei Kauf erhältst Du eine 2-jährige Herstellergarantie.
Support
Do you need help or advice?
Our customer service will help you during the business hours of
Monday to Friday from 8 a.m. to 12 p. m. and 1 p.m. to 4 p.m.
by phone: +49 (0) 93 33 90 41 300
for general inquiries send us an email: info@ceresprotect.de
and for support requests: support@ceresprotect.com
Short delivery times
Shipping
Delivery time
Repair service
The CERES Protect Box is splash-proof and designed for use in a harsh environment. If something is out of the guarantee period you have the opportunity to have your box repaired inexpensively by us in our professional repair workshop.
Please send us an email to support[at]ceresprotect.de - Subject: CERES Protect Box | Reparatur Service.
24 Stunden Liveortung
Serverstandort in Deutschland
Mobilnetzunabhängig
Server location in Germany
Mobile network independent
24h live tracking
2-year manufacturer's warranty
As a manufacturer we grant you a 2-year manufacturer's warranty.
Nicht tracken