We are pleased about your visit on the website of our company. Information protection and in particular data protection is of great importance to our management. In principle, you can use this website without providing any personal data. Should you disclose data to us in connection with the processing described below, we will treat your personal data confidentially and in accordance with the legal data protection regulations of the European Union and the Federal Republic of Germany as well as this data protection declaration.
As the data controller, Ilgenfritz Mechatronics GmbH has implemented numerous technical and organizational measures to ensure the complete protection of personal data processed via this website. However, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, you as the person concerned are free to transmit personal data to us by alternative means, for example by telephone or mail.
Ilgenfritz Mechatronics GmbH’s data protection declaration is based on the terms used by the European legislator when the basic data protection regulation (GDPR) was issued. The detailed definitions can be found in Art. 4 GDPR. Essentially, these are the following terms, described here in simplified form:
This is all information available to us as a responsible person to determine you as a natural person. (e.g. name, address, e-mail, telephone number, IP address etc.)
This is you as a natural person, if we have identified you or can identify you.
Processing is any collection, storage, further processing, forwarding, archiving and deletion of data. It is irrelevant whether the process is carried out automatically with the aid of IT systems or whether it is carried out manually (e.g. by letter).
Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.
Profiling is any type of automated processing of your data, which consists in using these data to evaluate certain personal aspects relating to you. In particular, to analyse or predict aspects relating to your job performance, economic situation, health, personal preferences, interests, behaviour, whereabouts or change of location.
This is a process to identify your personal data. In the following, only this identifier will be used and without the original key or a “reference database” this pseudonym cannot be resolved (e.g. allocation of a customer number).
The person responsible or responsible for processing is Ilgenfritz Mechatronics GmbH with whom you have a contractual relationship. It is crucial that we can decide independently on the processing methods and means.
A processor is a company that has been commissioned by Ilgenfritz Mechatronics GmbH to assist you in the collection, processing, storage, forwarding or deletion of your data. Usually these are IT service providers, but also waste disposal companies that are commissioned, for example, with the destruction of documents.
Consent is any expression of will given by you for a specific individual case. You will be fully informed about what you are consenting to.
The person responsible for this website and the central services of Ilgenfritz Mechatronics GmbH within the meaning of the Data Protection Basic Regulation and other regulations of a data protection nature is:
Ilgenfritz Mechatronics GmbH
Street: Alte Schulstraße 12
City: D-97234 Fuchsstadt
Managing Director:
Michael Ilgenfritz
Phone: +49 9333 904 1300
e-mail: info@ceresprotect.de
Website: www.ceresprotect.com
A data protection officer has been appointed for Ilgenfritz Mechatronics GmbH. He is available at any time to answer your questions in connection with data processing.
Personal/Confidential
Data Protection Officer
pco GmbH & Co. KG
Am Alten Bahnhof 8
D-97332 Volkach
Phone: +49 (0) 541 605 1500
Mail: datenschutz@ilgenfritz.biz
Web: www.pco-online.de
In accordance with Chapter 3 of the GDPR, you have the following rights as a data subject. In order to fulfil our obligations in connection with your rights in accordance with the law, please address appropriate inquiries to our data protection officer.
You have an unlimited right to request information about the personal data processed by you. This information must be provided to you free of charge. You may request information on the following information, a copy of which must also be sent to you
– the purpose of processing your data,
– the categories of the data,
– the internal and external recipients of your data,
– the duration of the data storage,
– their rights under Chapter 3, in connection with data processing,
– the origin of the data, if it was not collected from you,
– whether a profile was created,
– whether your data has been transferred to a third country (non-EU and non-EEA),
– which data protection authority is responsible for our respective company,
Should we process incorrect data from you, you can have this corrected at any time by your contact person.
You have the right to request the deletion of your personal data at any time. We may be required by law to retain your data for a certain period of time (e.g. 6 years for business mail or 10 years for tax-related documents). In such a case we will block your data record until the retention period has expired and then delete the data record accordingly. Please address deletion requests to the data protection officer, who will exercise your rights in our company on your behalf.
If you dispute the accuracy of our personal data, or if you refuse to have your data deleted and instead demand the restriction (e.g. in the case of advertising mail), you can demand the restriction of processing from us. We will then set your data to blocked.
We are obliged to inform all recipients of your data of any correction, deletion or restriction you have commissioned, insofar as this is possible and can be implemented with a reasonable amount of effort. We will inform you about the recipients of your data if you request this.
You have the right at any time to request our company to transfer your data to another responsible person. This refers to all master data that we keep about you. If technically possible, we will provide the data record in a common machine-readable format (e.g. .csv).
If a data processing has been justified on the basis of article 6, paragraph I, letter f (so-called legitimate interest), you may object to the processing in this context.
You have the right to complain to the data protection supervisory authority responsible for our company at any time if you believe that we have violated the provisions of the GDPR in any way. The following authority is responsible for Ilgenfritz Mechatronics GmbH:
Bayerisches Landesamt f. Datenschutzaufsicht (BayLDA)
Promenade 18
D-91522 Ansbach
You can access the website of the data protection supervisory authority via the following link: https://www.lda.bayern.de/de/index.html
In this section we will describe the data processing that is connected with our internet offer or that applies to a general business relationship between you and our company.
The following legal bases serve us for the processing of your data.
Art. 6 I lit. a GDPR serves our company as a legal basis for processing operations for which we obtain consent for a specific processing purpose.
If the processing of your data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations required for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6 I lit. b GDPR. The same shall apply to such processing operations which are necessary for the performance of pre-contractual measures, for example in cases of inquiries about our products or services.
If our company is subject to a legal obligation which makes the processing of personal data necessary, for example to fulfil tax obligations, the processing is based on Art. 6 I lit. c GDPR.
In rare cases, the processing of personal data may be necessary to protect the vital interests of the person concerned or of another natural person. This would be the case, for example, if a visitor to our company was injured and his name, age, health insurance details or other vital information had to be passed on to a doctor, hospital or other third party. In this case the processing would be based on Art. 6 I lit. d GDPR.
Finally, processing operations could be based on Art. 6 I lit. f GDPR. Processing operations that are not covered by any of the above legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our company or a third party, unless the interests, fundamental rights and freedoms of you outweigh the processing. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator.
We operate this website and collect various data in this context.
The Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. We, as website operators, have a legitimate interest in the storage of cookies for the technically error-free and optimized provision of our services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, they are treated separately in this privacy policy.
Ilgenfritz Mechatronics GmbH or our website provider collects data about access to our website and stores it as “server log files”. The following data is logged in this way:
– Visited website
– Time at the time of access
– Amount of data sent in bytes
– Source/reference from which you reached to the page
– Used Browser
– Operating system used
– IP address used (anonymized)
The data collected is only used for statistical analysis and to improve the website. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.
On our website you have the possibility to register by providing your personal data. Your data will be entered into an input mask, transmitted to us and then stored. The data will not be passed on to third parties. The following data will be collected during your registration:
By means of your registration we can offer you certain services and contents on our web portal, which due to the nature of things can only be made available to registered users. Your personal data will be processed on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR, unless they are necessary for the performance of a contract pursuant to Art. 6 para. 1 lit. b GDPR to which you are a party. Your data will be deleted as soon as they are no longer required for the purpose of their collection.
You have the possibility to have your data modified or deleted at any time. If you wish to delete your account, you can do so in writing by post, stating your user name (e-mail address), or by e-mail to info@ceresprotect.de Please note that a deletion may be contrary to contractual or legal obligations. You can change your data at any time in your account.
In addition, your IP address, date and time of your registration will be saved. The reason for this is to prevent misuse of our services and, if necessary, to be able to solve any criminal offences committed. For this reason it is necessary for us to store this data. As a matter of principle, data will not be passed on to third parties, unless there is a legal obligation to do so or the passing on serves the purpose of criminal prosecution.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
We use the Google Tag Manager on our website. Google Tag Manager is provided by Google Inc. and is used to manage website tags through a user interface. The Tag Manager itself is a cookieless domain that does not set any cookies and does not process personal data. It is responsible for triggering other tags, which in turn may collect data. The Google Tag Manager cannot access this data. If you have deactivated cookies at the domain or cookie level, this deactivation will remain in effect for all tracking tags implemented by Google Tag Manager.
If you have given us your consent in advance, we will use Google Analytics, a web analytics service provided by Google, Inc. (https://www.google.com/intl/en/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) for the purpose of demand-oriented design and ongoing optimisation of our pages. In this context, pseudonymous user profiles are created and cookies (see 6. a website) are used. The information generated by the cookie about your use of this website such as
– Browser type/version,
– operating system,
– Referrer URL (the previously visited page),
– Host name of the accessing computer (IP address),
– Time of the server request,
are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on the website activities and to provide further services connected with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other data from Google. The IP addresses are made anonymous so that an assignment is not possible (IP masking).
The data processing is based on your consent in accordance with Art. 6 (1) a) GDPR, which you can give us with the help of the Consent Banner. You can revoke this consent at any time by calling up the settings of the consent banner and editing them accordingly.
Furthermore, you may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).
You can find further information on data protection in connection with Google Analytics in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=en).
On our website we use Google Maps, a map service of Google Inc. to display an interactive map. The provider of the service is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. We have no influence on this data transfer at this point.
The integration of Google Maps pursues the goal of providing you with various products and services on our web portal (e.g. GPS tracking). Without Google Maps, we are unable to provide the contractually agreed services, or at least not completely. The data processing is therefore based on Art. 6 para. 1 lit. b GDPR.
More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en.
We use the reCAPTCHA feature of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) on this website. This function is mainly used to detect bots, i.e. to distinguish whether an entry is made by a natural person or abusively by machine and automated processing. The service includes the sending of the IP address and, if applicable, other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in establishing individual responsibility on the Internet and avoiding misuse and spam. In the course of using Google reCAPTCHA, personal data may also be transferred to the servers of Google LLC. in the USA.
Further information about Google reCAPTCHA as well as Google’s privacy policy can be found at: https://policies.google.com/privacy?hl=en.
We have integrated components of the video platform YouTube on this website to enable you to access our offer. YouTube is an Internet video portal that allows video publishers to post video clips and other users to view, rate and comment on them. YouTube allows the publication of all types of videos, which is why complete film and television broadcasts as well as music videos, trailers or videos created by users themselves can be accessed via the Internet portal.
YouTube is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
Each time you access one of the individual pages of this website, which is operated by us and on which a YouTube component (YouTube video) has been integrated, the Internet browser on your PC is automatically prompted by the respective YouTube component to download a representation of the respective YouTube component from YouTube. More information about YouTube can be found at https://www.youtube.com/intl/en/about/. In the course of this technical process, YouTube and Google are informed which specific subpage of our website you are visiting.
If you are logged in to YouTube at the same time, YouTube recognizes which specific page of our website you are visiting by calling up a subpage containing a YouTube video. This information is collected by YouTube and Google and assigned to your respective YouTube account.
YouTube and Google receive information via the YouTube component that you have visited our website if you are logged in to YouTube at the same time when you call up our website; this takes place regardless of whether you click on a YouTube video or not. If you do not want this information to be sent to YouTube and Google, you can prevent it from being sent by logging out of your YouTube account before you visit our website.
The privacy policy published by YouTube, which can be found at https://policies.google.com/privacy?hl=en, provides information about the collection, processing and use of personal data by YouTube and Google.
We have integrated a link to the Facebook web platform on this website. Facebook enables users of the social network to create private profiles, upload photos and network via friend requests.
The operating company of Facebook is Facebook, Inc. 1 Hacker Way, Menlo Park, CA 94025, USA. The person responsible for processing personal data is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland if a person concerned lives outside the USA or Canada.
As soon as you use the Facebook link, your browser is redirected from our website to the Facebook platform. In this context, Facebook remembers from which of our sub-pages you switched to our Facebook fan page. If you are logged in to Facebook at the same time, Facebook will link your profile to our corporate website and remember this. This will also happen if you are logged into Facebook without leaving our website via a link.
If you do not want this information to be transmitted to Facebook in this way, you can prevent it from being transmitted by logging out of your Facebook account before accessing our website.
A complete overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/. As part of this technical process, Facebook obtains information about which specific subpage of our website is visited by you.
Facebook’s published data policy, which is available at https://www.facebook.com/privacy/explanation, provides information about the collection, processing and use of personal data by Facebook. It also explains which settings Facebook offers to protect your privacy. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by you to suppress data transmission to Facebook.
Facebook collects so-called Insights data from every Facebook user; we do not use this data in any way for any analyses or evaluations. Unfortunately, we cannot prevent Facebook from collecting this data. See also https://www.eikona.de/datenschutz-social.html for more information.
The Facebook link is used on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the widest possible visibility in the social media.
We use the web analytics service Mouseflow ApS (Flaesketorvet 68, 1711 Copenhagen, Denmark) on our website. Mouseflow records the mouse movements and click behavior of randomly selected visitors to our website. This protocol is used to better understand and analyze the behavior of our website visitors and to work out improvements for our website.
In any case, the IP address of the website visitors is made anonymous, so this information is not personal. If you still want to avoid recording, you can deactivate the Mouseflow service by clicking on the following link: www.mouseflow.com/opt-out/
You can find more information about Mouseflow’s privacy policy here: https://mouseflow.de/privacy/
In the following we describe the possibilities of contacting the companies and employees of our company.
If you send us enquiries via the contact form, your details from the enquiry form including the contact data you provided there will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. These data will not be passed on without your consent.
The processing of the data entered in the contact form thus takes place in the first step on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. In further correspondence, there may be a change of legality (e.g. if you request an offer), then your data will be processed in accordance with Art. 6 para. 1 lit b GDPR.
The data entered by you in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected by this.
If you send us inquiries by e-mail or telephone, your data from the e-mail or conversation, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent.
The processing of the data provided in the e-mail or telephone conversation is therefore based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out up to the point of revocation remains unaffected by the revocation. In further correspondence, there may be a change in legality (e.g. if it is business correspondence), in which case your data will be processed in accordance with Art. 6 Para. 1 lit. b GDPR.
The data provided by you in the mail or from the telephone conversation will remain with us until you request us to delete it, revoke your consent for storage or the purpose for which the data was stored ceases to apply (e.g. after your inquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected by this.
If you have entered into a business relationship with our company, e.g. if you have placed an order with us, the data processing will be carried out on the basis of Art. 6 para. 1 lit. b GDPR. All data necessary to initiate, fulfill or complete this order, such as contact data, object data, service providers involved, photo documentation, plans, orders for goods, etc., may be collected and processed by us without separate consent.
Should it be necessary to call in a subcontractor (e.g. other IT service providers, package delivery service) to fulfill the contract with you, we may also pass on your data to this subcontractor. We guarantee that we have committed our subcontractors to the same strict data protection requirements that you can expect from us.
The data related to orders are subject to different retention periods. For example, general business letters must be proven for 6 years and tax law documents for 10 years. We will only pass on your data within our company to the extent necessary, if this is justified by the subject of the order.
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
As a responsible company, we avoid automatic decision making or profiling.
This data protection declaration has the status of March 2021 and is subject to constant updating and adaptation to new legal conditions and technical developments.
Beratung und Support
Du benötigst Hilfe oder eine Beratung?
Unser Kundenservice hilft Dir in den Geschäftszeiten von
Montag bis Freitag von 8 - 12 Uhr und 13 - 16 Uhr
unter +49 (0) 93 33 90 41 300
oder sende uns eine E-Mail an info[at]ceresprotect.de
und bei Supportanfragen zu Deinem Gerät an
support[at]ceresprotect.de
Reparaturservice
Die CERES Protect Box ist spritzwassergeschützt und für den Einsatz in einem rauen Umfeld konzipiert.
Falls außerhalb der Garantiezeit mal was pas
siert, hast Du die Möglichkeit Deine Box bei uns kostengünstig in unserer professionellen Reparaturwerkstatt reparieren zu lassen.
Dazu schick uns eine Anfrage per E-Mail an support[at]ceresprotect.de - Betreff: CERES Protect Box | Reparaturservice.
Herstellergarantie
Bei Kauf erhältst Du eine 2-jährige Herstellergarantie.
Support
Do you need help or advice?
Our customer service will help you during the business hours of
Monday to Friday from 8 a.m. to 12 p. m. and 1 p.m. to 4 p.m.
by phone: +49 (0) 93 33 90 41 300
for general inquiries send us an email: info@ceresprotect.de
and for support requests: support@ceresprotect.com
Short delivery times
Shipping
Delivery time
Repair service
The CERES Protect Box is splash-proof and designed for use in a harsh environment. If something is out of the guarantee period you have the opportunity to have your box repaired inexpensively by us in our professional repair workshop.
Please send us an email to support[at]ceresprotect.de - Subject: CERES Protect Box | Reparatur Service.
24 Stunden Liveortung
Serverstandort in Deutschland
Mobilnetzunabhängig
Server location in Germany
Mobile network independent
24h live tracking
2-year manufacturer's warranty
As a manufacturer we grant you a 2-year manufacturer's warranty.